Draft for review. This page is part of the test website. Details in square brackets must be completed and the wording checked before the live business website is used.
Draft prepared: 23 October 2026.
Who is responsible for your information?
Jamie’s Guide to Travel is operated by [LEGAL TRADING NAME AND BUSINESS STATUS]. This is the organisation responsible for the personal information covered by this notice.
Jamie Pompei: jamie@jamiesguidetotravel.co.uk or 07507 597459.
Business contact address: [BUSINESS POSTAL ADDRESS].
This notice is intended to cover this website and holiday enquiries. Before a booking is made, the relevant travel business and any separate privacy notices must be identified. [CONFIRM JAMIE’S RELATIONSHIP WITH HIS HOST AGENCY AND WHICH ORGANISATIONS CONTROL BOOKING DATA.]
Information used for an enquiry
- Your name and the email address or telephone number you provide.
- Your holiday preferences, such as destination, dates, departure airport, budget and the number of travellers.
- Messages and other information you choose to send when asking for advice or a quote.
- Technical information recorded by the hosting or security services, such as IP addresses, request times and browser details. [CONFIRM THE LOGGING IN USE.]
Please do not send passport copies, payment card details or medical information in an initial holiday enquiry. Any necessary booking information should be requested through an appropriate booking process.
Why information is used
The intended purposes are answering enquiries, preparing requested quotes, communicating about a requested booking, keeping the website secure and dealing with questions or complaints.
[CONFIRM THE LAWFUL BASIS FOR EACH ACTIVITY BEFORE LIVE USE.] Preparing a requested booking may involve steps you ask for before a contract. Answering general enquiries and protecting the website may rely on legitimate interests in providing the service and keeping it secure. Any processing required by law must be identified separately. Marketing based on consent must have a separate, clear choice and a way to withdraw it.
You choose whether to make an enquiry. Without enough contact and trip information, it may not be possible to reply or prepare a useful quote.
Who can access or receive information?
The final notice must identify the services and organisations that actually receive enquiry or booking information. This includes anyone who processes it on behalf of the business.
- Website hosting and maintenance: [CONFIRM PROVIDER AND WEBSITE ADMINISTRATOR ACCESS].
- Email and enquiry storage: [CONFIRM THE SERVICES IN USE].
- Host agency, travel organisers and suppliers involved in a requested quote or booking: [CONFIRM RECIPIENTS, ROLES AND RELEVANT PRIVACY LINKS].
- Any other service receiving personal information: [CONFIRM, INCLUDING ANY CLOUD OR AI SERVICES ACTUALLY USED].
How long information is kept
Retention should be limited to what is needed to handle the enquiry or booking, meet applicable legal obligations and deal with complaints or claims. The final notice must state the actual periods or clear criteria used to decide them.
- Enquiries that do not lead to a booking: [RETENTION PERIOD OR CRITERIA].
- Booking and related correspondence: [RETENTION PERIOD OR CRITERIA].
- Technical logs and backups: [RETENTION PERIODS AND DELETION ARRANGEMENTS].
Where information is processed
[CONFIRM WHERE THE HOSTING, EMAIL, ENQUIRY AND BOOKING PROVIDERS PROCESS PERSONAL INFORMATION.] If information is transferred outside the UK, explain the applicable transfer arrangements and how people can obtain information about any safeguards.
Your information rights
Depending on the circumstances and the lawful basis used, you may have rights to access your information, correct it, ask for its deletion, restrict its use or receive it in a portable format. Contact Jamie using the details above to make a request.
Your right to object: you can object to processing based on legitimate interests, subject to the applicable conditions. You can object to the use of your information for direct marketing at any time.
Where processing relies on consent, you can withdraw that consent. Withdrawal does not affect the lawfulness of processing before it was withdrawn.
Requests are normally answered within one month, subject to the applicable legal rules. [CONFIRM WHETHER ANY SOLELY AUTOMATED DECISION-MAKING OR PROFILING NEEDS TO BE DESCRIBED.]
Cookies and external services
Cookie information and choices will be provided separately once the cookie settings have been configured. [ADD THE COMPLIANZ COOKIE POLICY LINK WHEN AVAILABLE.]
When you follow a link to an external service, such as a social network or messaging provider, that service’s own privacy information also applies.
Questions and complaints
Contact Jamie first if you have a question or concern about your information. You also have the right to complain to the UK Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint for its current contact details and complaint process.
This notice should be reviewed when the way personal information is handled changes. The date above will be updated when the wording is revised.